If you cannot make it to your appointment, we ask that you let us know 24 hours in advance. We understand things may come up the same day however please still call us to inform us that you cannot make it.
If for any reason a client is late, there is a 10 minute grace period for all appointments. Once the ten minutes have past and the client does not show then they will need to reschedule. All clients are required to cancel 24 hours in advance.
To minimize the number of no shows please call us ASAP to let us know that you will not be able to make it. This allows us to offer your time slot to other clients and honors our staff.